Digital Transformation

The Difference Between Strategy and Planning: And Why It Matters

The Difference Between Strategy and Planning: And Why It Matters

What's the difference between strategy and planning? Many people use the two words interchangeably, but they actually have different meanings. Strategy is about making decisions that will achieve your desired outcome, while planning is about putting those strategies into action. We'll discuss the difference between strategy and planning, and why it matters for your business

digBiz Podcast ep 16 | Customer Experience | with guest Ric Phillips

digBiz Podcast ep 16 | Customer Experience | with guest Ric Phillips

Customer Experience Needs to Come from Every Corner of your Business with guest (Communication Coach) Ric Phillips. Your business success is intrinsically linked to your customer's experience with your product or service. Creating a memorable and lasting customer experience should always be your team's one priority.

digBiz Podcast ep 14 | Business & Digital Transformation

digBiz Podcast ep 14 | Business & Digital Transformation

Today, on digBiz we're joined by Stephen Davies, professor, managing consultant, who helps people, businesses, and technology understand each other. He joined me to talk about the challenges to truth and the stresses on human-technology interactions and how our very concept of truth is being questioned.

Never Overlook the Value of Decision Intelligence Planning to Your Business

Never Overlook the Value of Decision Intelligence Planning

Discussing speed in business has become synonymous with topics of systems and servers, networks, and devices -- if your technology screams then your business will too. What gets shuffled to the side is the speed of access to accurate, and timely, data, knowledge, and insight for your team, customers, clients, and stakeholders alike.