Consider the experience of a customer who orders online expecting a swift, hassle-free in-store pickup, only to find upon arrival that the staff cannot locate the order within their internal POS/Inventory system. This scenario is all too common and results in confusion and frustration for the customer and a scramble by the staff to resolve the mix-up.
Ever experienced the frustration of in-store staff being unable to see your online order? "Left Hand, Right Hand: When In-Store Staff Can't View Your Online Orders" dives into the causes and solutions of retail's internal communication gap.
The world is fast becoming one where supply chain disruptions are widespread, rather than sporadic. And the strains on the supply chain that businesses face are growing, from extreme weather and geopolitical tensions to pandemic-related changes in consumer demand.
Speed in business is much more than servers and technology, it's data movement, accuracy, and team support.
What's the difference between strategy and planning? Many people use the two words interchangeably, but they actually have different meanings. Strategy is about making decisions that will achieve your desired outcome, while planning is about putting those strategies into action. We'll discuss the difference between strategy and planning, and why it matters for your business
Business automation is the process of automating business decisions in order to improve efficiency and accuracy. Automating these decisions can yield a number of benefits, such as improved accuracy, speed and consistency including critical ones that impact the bottom line.
